Troubleshooting

Miscellaneous Troubleshooting

• Supervisory Failure Error Code
• Touchpad Black Screen/ Frozen

Camera Offline

• Camera(s) are Offline, Wifi changed
• Indoor Mini or Indoor 360 Camera Reset
• Doorbell Camera Reset
• Outdoor Bullet Reset

App - iOS (Apple) Support Videos

• Turnip HQ Camera Sirens
• Turnip HQ Preferences
• Turnip HQ Camera Sensitivity
• Turnip HQ Adjusting Motion Grid
• Turnip HQ IR and Microphone Settings
• Turnip HQ User Permissions

Camera Functionality

• Android App - Camera Video is Upside Down
• Turnip HQ App - Camera Controls Video
• Download camera clips from App
• Camera's recording too many clips
• Camera is not functioning properly

App - Android Support Videos

• Android - Flipping Camera Image
• Android App Thermostat Guide
• Motion Detection Areas - Android